...latest release TravCom CS
The Premier accounting system
for Travel Agencies

ClientMajic

ClientMajic gives your agents all the information they need regarding client information, passenger preferences, and travel history.
Some of the key features of ClientMajic include:

  Product DetailsAn affordable, easy-to-use marketing tool  
 

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Targeted Marketing

ClientMajic lets your agents query client profiles using all of the information you've just seen as potential search criteria. That means, for example, that an agent could create a group of all the clients who are interested in European vacations.

The Client Profile Query Wizard showing a search for client interested in European destinations. Also shown are search possibilities for other destinations and multiple activities such as golf and scuba.

The "Destinations" and "Activities" above are marketing categories. You can completely customize the marketing categories to suit your agency's needs. You can create or modify the items within the categories and you can create and modify completely new categories. When you or your agents use the Profile Query Wizard, it's a snap to specify which clients you want to find based on marketing categories.

We'll see what you can do with these groups of clients in just a moment. First, consider some other ways that you can search for clients. You could search for clients whose birthday is coming up...

A client profile search based on birthdays within the next month.

...or anniversary.

A client profile search based on anniversaries within the next month.

You could search for clients who have booked travel with you recently...

A client profile search based on travel activity since June, 2002.

...or who haven't. 

A client profile search based on no travel activity since June, 2001.

These are just a handful of the dozens of possible searches you might perform. Whatever your search criteria, your result is a grouping of clients who are similar in some way. Once you have such a group, ClientMajic lets you or your agents communicate with the clients in that group.

Remember the European vacation search? What if you want to let the clients who are interested in European vacations know that your new summer packages are ready to be seen. Just query for the right clients, then use the email function built right into ClientMajic.

An email message from the ClientMajic emailer showing email being sent to multiple clients found with the Client Profile Query Wizard.

Within moments, you have targeted exactly the right clients and sent them news that you know they are interested to hear. That's CRM.

What about clients who don't have email? No problem. ClientMajic can just as easily prepare mailing labels for regular mail, or even mail merge files to be used with your word processor.

A Print Preview window showing mailing labels for client found by the Client Profile Query Wizard.

 

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